Opening ScenarioModule progress: 2 of 14

Module 3

Module Opening Scenario — “But They Treated Him Well”

Module Opening Scenario — “But They Treated Him Well”

A business owner has a trusted employee.

The employee earns a good salary.

He receives bonuses.

The owner treats him respectfully and gives him increasing responsibility.

Some customers pay in cash.

The employee realizes that the owner rarely checks individual cash receipts.

At first, he keeps a small amount.

Nobody notices.

The next time, he keeps more.

Eventually, it becomes a regular practice.

When the owner discovers what has been happening, people are shocked.

They say:

“But why would he do that? They treated him so well.”

Opening scenario

What is the most important lesson?

Remember

Good treatment can encourage loyalty. It cannot manufacture integrity.