Module 3

Integrity, Honesty & Ethical Business

Approximately 70–80 minutes in short sessions

Help employees understand that integrity is more than avoiding obvious theft.

Core behavior

Do what is right even when dishonesty would be easy to hide or personally profitable.

Integrity affects:

It also applies to owners, supervisors and businesses, not only employees.

By the end of this module, you should be able to:

explain workplace integrity in practical terms
recognize greed, entitlement and rationalization when they influence behavior
distinguish what belongs to the employee from what belongs to the customer or business
recognize diverted payments, side deals and unauthorized benefits
identify conflicts of interest, kickbacks and secret commissions
understand why good treatment does not replace proper business controls
recognize dishonest selling and misleading customer communication
distinguish an honest mistake from deliberate concealment
respond appropriately when asked to participate in dishonest conduct
understand that integrity standards apply to employees, supervisors and owners