Module 9
The TrueConduct Workplace Excellence Standard
The TrueConduct Workplace Excellence Standard
A professional employee strives to:
SERVE customers respectfully.
REPRESENT the workplace professionally.
ACT with integrity.
DELIVER on responsibilities.
COMMUNICATE clearly.
CONTROL behavior under pressure.
PROTECT money, property and information.
THINK before acting.
GROW through feedback and experience.
Then:
Professionalism is what you do when the owner is not watching, the customer is difficult, and doing the right thing is inconvenient.