Module 8 Workplace Challenge

During your next working day, deliberately practice these six behaviors:

1. 1

   Notice one problem before somebody points it out to you.

2. 2

   Separate facts from assumptions.

   Ask:

   “What do I actually know?”

3. 3

   Consider what will happen if the problem waits.

4. 4

   Know your authority.

   Before making an unusual decision, ask whether it is yours to make.

5. 5

   When escalating, bring useful information.

   Explain:

   what happened → what you checked → what you need.

6. 6

   Reflect on one decision at the end of the day.

   Ask:

   Would I handle this the same way next time?