Module Opening Scenario — “But She Showed Me the Transfer”

A customer buys goods worth ₦180,000.

She tells the employee:

“I have transferred the money.”

She shows a transfer screen on her phone.

The employee does not check the business’s approved payment-confirmation method.

The customer leaves with the goods.

Later, accounts says no confirmed payment can be found.

The employee replies:

“But she showed me the transfer.”