Module 6 Workplace Challenge

During your next working day, practice these six behaviors:

1. 1

   Notice your emotional warning signs.

   Recognize when frustration is beginning to affect your tone or decisions.

2. 2

   Pause before reacting to correction.

   Understand the issue before defending yourself.

3. 3

   Do not transfer one person’s behavior onto the next person.

4. 4

   Refuse to participate in humiliation.

   Correct issues appropriately without insulting people.

5. 5

   Step away from unnecessary escalation.

   You do not have to win every confrontation.

6. 6

   Know your reporting route.

   Find out who should receive serious concerns involving threats, harassment, intimidation or unsafe conduct.