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← Module 1
Module 1 Scenario Assessment
1/10
Question 1
A customer sends a WhatsApp message at 9 AM. You need information from your supervisor before answering fully. What is best?
A.
Ignore the message until the supervisor responds.
B.
Guess the answer.
C.
Acknowledge the message and explain that you are checking the information.
D.
Tell the customer to contact someone else.
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